Terms and conditions

Privacy Policy – INVESTES SRL

Last updated: 12.08.2025

This Privacy Policy explains how INVESTES SRL collects, stores, and uses your personal data when you access or interact with our website https://www.esushi.md, and where we obtain this data from.

The policy complies with the requirements of the General Data Protection Regulation (GDPR) and the Law on the Processing of Personal Data and the Protection of Privacy in the Electronic Communications Sector of the Republic of Moldova.

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1. Data Controller

INVESTES SRL
📍 mun. Chișinău, Vatra city, Miciurin Street, no. 5
📑 IDNO: 1018600048448
📑 VAT Code: 0508296
🏦 IBAN: MD02AG000000022515241779
🏦 BC “MAIB” S.A., Miron Costin Business Centre branch
SWIFT: AGRNMD2X437
📧 E-mail: [email protected]
👤 Administrator: Vladimir Larionov

INVESTES SRL is the controller of the personal data provided and is responsible for it in accordance with applicable law.

For questions or requests regarding personal data protection, please contact us at the above e-mail address.

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2. Data We Collect

We may collect the following data:

• Full name / company name, tax and registration details;

• E-mail address;

• Delivery / billing address;

• Phone number;

• IP address.

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3. How We Collect Data

• By e-mail – when you contact us, we collect your e-mail address and the information provided in your message.

• Via contact form – we collect your name, phone number, e-mail address, and any other details you provide.

• By phone – we collect your phone number and information provided during the conversation.

Refusing to provide the minimum required data may prevent us from processing your request or order.

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4. Purpose of Processing

• Processing and delivering orders;

• Communicating with customers and responding to inquiries;

• Fulfilling legal and contractual obligations;

• Analyzing website usage and improving services.

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5. Legal Basis

Data processing is based on:

• Performance of a contract or pre-contractual measures at your request;

• Legitimate interest – e.g., responding to inquiries, preventing fraud;

• Consent – for commercial communications and direct marketing.

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6. Data Disclosure

Data may be shared with service providers (telephony, hosting, marketing, delivery) solely for the purpose of fulfilling contractual obligations.
We do not transfer data to third parties outside the Republic of Moldova without GDPR-equivalent protection guarantees.

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7. Payments and Security

Online payments are processed through S.A. MoldovaAgroIndBank under PCI DSS and SSL security standards. INVESTES SRL does not store bank card details.

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8. Data Retention

• Order data – 5 years according to tax obligations;

• Correspondence – up to 12 months after the inquiry is resolved;

• Server logs – not stored.

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9. Your Rights

You have the right to:

• Request access, rectification, or deletion of data;

• Restrict or object to processing;

• Withdraw consent;

• Request data portability.

Requests must be sent to [email protected]. Proof of identity may be required.

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10. Cookies

The site uses cookies in accordance with the “Cookie Policy.”

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11. Policy Changes

This policy may be updated periodically. The updated version will always be available on our website.